CITIZENS DEVELOPMENT BUSINESS FINANCE PLC

ANNUAL REPORT 2021/22

Who we are

GRI 102-16

Positioned among the top five largest Non-Banking Financial Institutions (NBFIs) in Sri Lanka, we are one of the most innovative financial institutions with a strong commitment to sustainability, exemplary corporate governance and transparency standards. Disrupting the financial services industry with our far-reaching technological innovations, we have revolutionised the way financial services are performed in Sri Lanka, providing cutting-edge financial solutions. With an asset base of over Rs. 100 Bn. and a staff strength of over 1,900, we continue to empower a smarter and sustainable Sri Lanka. Living our purpose “Empowering aspirations” we continue to add value to our stakeholders with our unique proposition of “Urban Funding Rural Lending”. As a people centric Organisation we believe in achieving “extraordinary results through ordinary people” by providing opportunities for rural youth from challenging backgrounds to be a part of our team. The growth of our balance sheet and after-tax profit over the past decade reflects a strong financial performance achieved through a disciplined culture and foresight.

Our Vision

To be the financial powerhouse that will foster entrepreneurial innovation and workmanship towards building our Nation’s economy to make sustained gains in the living standards of Sri Lankans.

Our Purpose

Empowering aspirations
Goals, hopes, dreams, ambitions; whatever you aspire to achieve, we exist to elevate your life.

Our Values

Perseverance

The passion and perseverance of our team has brought CDB to the forefront of the industry and continues to be our driving force.

Empathy

We care for the well-being of our stakeholders while empowering their aspirations, with an aim of creating a more equitable society. We have never lost sight of our humble beginnings and continue to act with humility in everything we do.

Reliable

While being a respected, responsible, socially and environmentally conscious, public deposit-taking Corporate Citizen working in an open and transparent manner in all our dealings, we strive to be the most reliable partner for our stakeholders.

Innovation

We are constantly innovating to stay relevant and valuable to our customers. We highly value and encourage thinking beyond traditional boundaries, embracing change, and exploring creative ways of empowering the aspirations of all our stakeholders.

 

Our value creation journey

CDB has become an integral aspect of the financial services and social fabric of Sri Lanka. From humble beginnings in 1995, we have become a formidable financial institution, deeply rooted in sustainability, innovation and business ethics.

For 26 years we have served our Nation and stakeholders with empathy, trust and reliability, empowering their diverse aspirations.

 

  • CDB incorporation
  • Strategic refocus with a new management team
  • Achieved a turnaround in the bottom line with a profit after tax of Rs. 10 Mn.
  • Initiated two flagship community projects:
  • CDB Sisu DiriScholarship scheme for school children
  • CDB Pariganaka Piyasaby setting up a fully-fledged IT lab in a deserving school
  • Became a public deposit-taking institution
  • Board approval for the strategic plan for 2010-2020 targeting a balance sheet size of Rs. 100 Bn.
  • Listed on the Colombo Stock Exchange
  • Company profit reached Rs. 0.5 Bn., total asset base reached Rs. 10 Bn.
  • CDB was the first Non-Bank Financial Institution (NBFI) to initiate a core banking platform
  • The first NBFI to sign up for the Sri Lanka Interbank Payment System (SLIPS)
  • Launched CDB Visa debit card which was the first Visa debit card issued by a NBFI
  • Launched the CDB savings product
  • Installed the first ATM at the Head Office
  • First international recognition for the Annual Report by League of American Communication Professionals (LACP), USA
  • CDB secured its first foreign line of credit, worth USD 6 Mn. from the Multilateral Agency of Belgian Investment Company for Developing Countries (BIO)
  • Loan book surpassed Rs. 25 Bn.
  • Launched CDB Hybrid lease
  • Operational footprint surpassed 50 outlets
  • Company profit after tax reached Rs. 1 Bn. total asset base reached Rs. 50 Bn. and total equity amounted to Rs. 5 Bn.
  • Became the first ISO 14064-1 Carbon verified financial institution in South Asia by Sri Lanka Carbon Fund (Pvt) Limited
  • Garnered the Best Corporate Citizen Sustainability Award (turnover less than Rs. 15 Bn. category) and ranked among the Top 10 best Corporate Citizens by the Ceylon Chamber of Commerce
  • CDB Annual Report 2014/15: “The Name of the Game” was recognised as the best Non-Traditional Annual Report globally and the best in Sri Lanka at the ARC Awards 2015
  • Initiated “Act early for Autism” CDB flagship CSR project partnering with the Sri Lanka Association for Child Development (SLACD) and mooted the Autism Trust Fund
  • Winner of the Best Corporate Citizen Sustainability Award 2016 for best project on “GHG Emission Analysis”
  • First Runner-up in the Best Corporate Citizen Sustainability Award 2016 (turnover less than Rs. 15 Bn. Category)
  • Assets reached Rs. 75 Bn. and profit after tax Rs. 1.4 Bn.
  • Winner of the Best Corporate Citizen Sustainability Award 2017 for the “Green Ninja Quiz Master 2017” programme
  • Gold Award for People Development at the SLITAD People Development Awards 2017
  • IT lab donation community project was re-launched as the CDB Smart classroom project
  • First in Sri Lanka to enable fund transfers through social media channels (CDB iTransfer)
  • First in Sri Lanka to launch credit card self-care app (CDB iControl App)
  • Online fixed deposit placement through CDB iDeposit
  • Profit before tax surpassed Rs. 2 Bn.
  • Raised USD 60 Mn. in foreign funding for SMEs
  • Recognised among Top 10 Corporate Citizens in Sri Lanka at the Best Corporate Citizens Sustainability Award 2019, by Ceylon Chamber of Commerce
  • Recognised as one of Sri Lanka’s best-performing companies, ranked among the “Business Today Top 30” corporates in Sri Lanka
  • NBFI sector Gold Award winner for the 4th consecutive year, at the National Business Excellence Awards 2019 by the National Chamber of Commerce Sri Lanka
  • Ranked among the top 25 in the Business Today Top 30 Businesses in Sri Lanka
  • Among Top 10 Corporate Citizens for the 3rd consecutive year by Ceylon Chamber of Commerce at the Best Corporate Citizens Sustainability Awards 2020
  • Winner of Excellence in Automation at UiPath Automation Excellence Awards 2020
  • Company profit after tax surpassed Rs. 2.5 Bn., total asset base reached Rs. 94 Bn.
  • Initiation of CDB Advance Sustainable Financing vertical
  • Customer base surpassed 290,000
  • Total assets base surpassed Rs. 100 Bn. during the year under review
  • Business profit surpassed Rs. 3.5 Bn.
  • Overall 1st Runner up of Best Corporate Citizens Sustainability Awards 2021 awarded by Ceylon Chamber of Commerce
  • CDB Advance Roof Solar product was expanded to all the branches in the branch network
  • Customer base surpassed 300,000
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